0 In Data Centers

Cloudscene Industry Choice Survey to Measure Neutrality, Value and Customer Service

13 September 2017
Cloudscene Survey

When it comes to neutrality, value and customer service, how do the top data center operators measure up?

Each quarter, Cloudscene releases a leaderboard of data center operators across North America, EMEA, Oceania and Asia based on density (number of data centers) and connectivity (number of service providers across all data centers).

This is derived from public information sought by Cloudscene’s Data Analysts and information supplied by the service providers and data center operators themselves (see last quarter’s winners).

Now, Cloudscene will be revealing the 2017 Industry Choice Leaderboard, which will publish the top data center operators as selected by the industry. The rankings will be determined based on feedback received by service providers worldwide (check out the survey).

Survey participants will rate a preselected group of data center operators for each region based on the following criteria:

  • Neutrality – This data center operator is carrier/network neutral, presents low barriers to entry and has diversity within its colocation facilities
  • Value – The price point of this data center operator is fair and representative of the value delivered by the company
  • Customer Service – This data center operator has a strong reputation for high quality customer service and support

The ratings are on a scale of 1-5, where 1 indicates the participant strongly disagrees, and 5 indicates that the participant strongly agrees with the above statements.

In exchange for completing the short survey, Cloudscene will provide a report on the top data center operators in North America, EMEA, Oceania & Asia, as chosen by the industry.

Please note, only one submission per region, per person will be accepted (you can vote in more than one region). Complete the survey now.

If you think you’re deserving of the #1 spot, then encourage your customers to have their say! Simply share this link: cloudscene.com/industrychoice.

If you have any questions relating to the survey or Cloudscene’s Leaderboard, please reach out to Renée Harper via renee.harper@cloudscene.com.

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