3 In Market News/ News Media

Cloudscene Reveals the Fast 50 Most Resilient Data Center Operators in 2017

19 October 2017
Most resilient data centers

Each quarter, Cloudscene reviews the 5,500+ service providers listed on its global directory to determine the top ten data center operators across North America, EMEA, Oceania and Asia. Based on data center density and connectivity, the quarterly leaderboard offers an independent insight into the top players in each region (see Q3, 2017 Leaderboard results).

At the time of revealing the top data center operators in our quarterly leaderboard, we also release a list of Fast 50 tech companies based on specific criteria. Last quarter we took a look at growth, and this quarter we’ve focused on an area of critical commercial importance: resilience.

In the world of data centers, resilience is considered “the ability to maintain ICT service in the face of environmental extremes as well as human error or deliberate sabotage”*.

The causes of downtime were revealed in a 2016 report by the Ponemon Institute, which found human error to be the second most common reason for data center downtime, accounting for 22% of all incidents. This follows Uninterruptible Power Supply (UPS) failure which is the number one reason for data center downtime. Cyber crime was the fastest-growing cause of outages, rising from 2% in 2010 to a concerning 22% in 2016.

Whilst data center outages are somewhat common, they are also incredibly costly. In fact, downtime can cost enterprises an average of US $740,357 per outage or a staggering $11,000 a minute for e-commerce companies according to the same study conducted by Ponemon.

With this in mind, Cloudscene took the opportunity to review the Uptime Institute certifications for over 150 top global data center operators listed on our cloud directory, specifically with respect to:

  • Design
  • Constructed Facility
  • Operational Sustainability

Using a weighted formula for each of the above certifications, we have compiled the Fast 50 Most Resilient Data Center Operators for 2017:

Ranking  Data Center Operator
1 Digital Realty
2 Cyxtera
3 ViaWest
4 Metronode
5 Telefonica
6 Ascenty
8 Equinix
9 Fujitsu
10 KioNetworks
11 TierPoint
12 Rogers Communications
13 Compass Datacenters
14 Supernap
15 LuxConnect
16 Telkom Sigma
17 T5 Data Centers
18 Meeza
19 Green Mountain
20 4Degrees
21 Vantage Data Centers
22 Telin Singapore
23 Etihad Etisalat
24 Wiit
25 Swisscom
26 Sasktel
27 KPN
28 IO
29 Fastweb
30 Elmec
31 Curacao Technology Exchange
32 BT
33 Fortrust
34 Entel
35 DataSpace
36 DataPro
38 Centron
39 C Spire
40 Webair
41 Venyu
42 Turkcell Superonline
43 Telus
45 Scott Data Center
46 Sberbank
47 Rack Centre
48 Portugal Telecom
49 Pier DC
50 PCCW Solutions


To find out more about the Uptime Institute and other certifications relevant to the data center industry, check out our latest blog post on this topic.

The next Fast 50 announcement will be January 2018. Until then, find out who made the cut for the Q3, 2017 Data Center Operator Leaderboard.


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  • Reply
    Jonathan Evans
    20 October 2017 at 6:09 pm

    Congratulations DRT but I don’t understand why LuxConnect is No 15 ? Four Uptime Design and Build certification for Tier lV duplicated infrastructure and no failures in 10 years???

    • Reply
      20 October 2017 at 6:53 pm

      You make an interesting point Jonathan, the overall scores and breakdown would offer further insight as to why LuxConnect made #15 (which, out of 150 data center operators analyzed for the Fast 50, is a very worthy result!). Please bear in mind that results are calculated based on total certifications across all data centers (weighted based on tiers and certification type), so an operator with more facilities worldwide is likely to attract a bigger score. If you’d like to discuss this in more detail, please reach out to Renee Harper via renee.harper@cloudscene.com.

  • Reply
    Rikardus Umbu
    23 October 2017 at 5:19 pm

    Congratulations and success for Telkom Sigma


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