VADS Berhad (VADS) is one of Malaysia’s leading BPO and Managed ICT Service provider. Having grown from a joint venture between IBM Global Network Services and Telekom Malaysia Berhad (TM) in 1991, today we are wholly owned subsidiary of TM; serving more than 500 medium to large businesses across industries. 

Our main activities are Business Process Outsourcing, Value Added Services and IT Services. We bring together people, processes and technologies to enable more effective and dynamic use of information technology and communication. We empower businesses with value-based innovative solutions and services by offering our expertise in what we do best that allows you to focus on what you do best – your core business. 

BPO Service Offerings:  1. Contact Center Outsourcing  2. Transaction Process Outsourcing  3. Human Capital Management  4. Facilities and Technologies Outsourcing  5. Knowledge Process Outsourcing